Sunday, November 28, 2004

CRIMINAL CONDUCT BY DELL? I SAY IT IS!
In my view, it was criminal conduct when Dell Corp. kept installing Windows ME in their Dell Dimension computers after they began getting complaints about it as an operating system, but if you cannot fault them with that, then not to notify each and every purchaser of the problems is a complete betrayal of their customers. It is like selling cars with faulty carburetors, you've had scores of complaints from dealers and customers, but you ignore them and continue doing the same thing. The government has determined that such conduct in the auto industry is wrong and the law requires that they fix the problem.
To me Michael Dell, the CEO of Dell, is just as responsible for such problems and as the government is holding Kenneth Lay responsible for the problems at Enron, the buck stops at the top with Dell! With Michael Dell, 14 times a billionaire, and much more in the Corporation itself, it would not have been a hardship for Michael Dell to rectify this problem by replacing ME systems with the XP, then holding Bill Gates and Microsoft responsible, as well they were in the beginning.
Allowing users of ME to suffer interminable hours of agony trying to solve their problems, which most of them are incapable of doing, is cheating them of their time and money. It's dead wrong.
(see Archives for other poems and articles, including a suggested punishment for Michael Dell).

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