DELL should have corrected the mistake!. Build a castle for yourself and a ten story tower so you can view half of Texas, that's okay. You do your thing and I'll do mine. But to waste my time trying to resolve problems with a computer that your people know simply cannot be resolved, then, damn it, then I feel I've been cheated.
They stuck Windows ME in these computers, instead of the program my Computer was designed for..probably because Gates gave them "a close-out" price" I'll bet. Imagine, they didn't install the Modem Drivers in my computer either, so I got the royal shaft there too. The big problem is that many of us Senior Citizens do not have sufficient knowledge and experience to cope with these errors. But ME is even a big problem for computer Geeks! Everyone I know with ME figures they got royally screwed; Dell was not honest and didn't inform us of these problems.
Now, if anyone wonders why I take the CEO, Michael Dell, to task, I'll tell you. These billion dollar companies have strict policies and they have blocks that prevent you (and guys like me) from bypassing them. If you do not fit within their guidelines, because you've realized too late that you've gotten screwed, there is no way in hell that some hourly clerk is going to make an exception for you and risk losing his job, no way.
Experience: I fought GM on my Greenbrier van back around 1961 for months on end and although it constantly broke down and was in half the Chevrolet dealer's garages in 7 western states, it wasn't until the telephone operator at GM in Detroit put me right through to the CEO's office one day that I got a brand new engine out of them for one with 47,000 miles on it. That original engine was a disaster. So, when you want a decision made it's obvious, you must get to the CEO's office. Until then I had dealt with Service Reps in major cities who lied and stone-walled me at every turn. Corporations today are worse, they're almost impenetrable, and even a low-down manager is unavailable to an ordinary client like me.
Michael Dell wears boots more expensive than this Dell Dimention 4100, but I cannot afford his hand-tooled fancy boots. I ain't a'kissing them either.
Well, them's my sentiments, that's my opinion. Any questions, Bubby? And, then my computer locked up and an hour's work was lost, so I had to do this all over again. That's just another day with my Dell. Soon, pictures of my Dell from Hell.